REFUND POLICY
Refund & Return Policy – Easyhome Co
At Easyhome Co, we want you to shop with confidence. If you are not completely satisfied with your purchase, we’re here to help.
Returns
You have 7 days from the date of delivery to request a return. To be eligible, the item must:
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Be unused and in its original condition
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Be in the original packaging
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Include all accessories, manuals, and parts
Items that are damaged due to misuse, improper handling, or normal wear are not eligible for return.
Non-Returnable Items
The following items cannot be returned:
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Used or installed products
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Clearance or discounted items
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Personalized or special-order items
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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Approved refunds are processed within 5–10 business days
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Refunds will be issued to your original payment method
Exchanges
We only replace items if they are defective or damaged upon arrival. If you need an exchange, please contact us within 48 hours of receiving your order.
Return Shipping
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Customers are responsible for return shipping costs unless the item is defective or incorrect
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Shipping fees are non-refundable
Damaged or Incorrect Items
If you receive a damaged or wrong item, please contact us within 48 hours with clear photos as proof. We will arrange a replacement or full refund at no extra cost.
Contact Us
If you have any questions about our Refund & Return Policy, please contact our support team. We’re always ready to assist you.
Easyhome Co — Your satisfaction is our priority.