Order Cancellation Policy
Order Cancellation Policy – Easyhome Co
At Easyhome Co, we understand that plans can change. This policy outlines how you can cancel an order and what to expect.
Cancellation Before Processing
You may cancel your order within 12 hours of placing it, as long as it has not yet been processed or prepared for shipping. To request a cancellation, please contact us immediately with your order details.
Cancellation After Processing
Once your order has been processed or shipped, it cannot be canceled. However, you may be eligible for a return after delivery in line with our Refund Policy.
Refused Deliveries
If you refuse to accept your order at the point of delivery:
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Shipping and handling fees may be deducted from your refund
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Additional charges may apply
Refunds for Canceled Orders
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Approved cancellations will be refunded to your original payment method
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Refund processing time is 5–10 business days
Changes to Orders
If you need to modify your order (such as changing the delivery address or product), please contact us within 12 hours of placing the order. We will do our best to accommodate your request.
Contact Us
For all cancellation or modification requests, please reach out to our support team as soon as possible with your order number.
Easyhome Co — Flexible support when you need it.